Skip site navigation (1)Skip section navigation (2)

FreeBSD Manual Pages

  
 
  

home | help
SEND-PR(1)		    General Commands Manual		    SEND-PR(1)

NAME
       send-pr - send problem report (PR) to a central support site

SYNOPSIS
       send-pr [ site ]	[ -f problem-report ] [	-t mail-address	]
	       [ -P ] [	-L ] [ -s severity ] [ -V ]
	       [ --version ] [ -c address ] [ -a file ]

DESCRIPTION
       send-pr	is  a  tool  used to submit problem reports (PRs) to a central
       support site.  In most cases the	correct	 site  will  be	 the  default.
       This  argument  indicates the support site which	is responsible for the
       category	of problem involved.  Some sites may use a local address as  a
       default.	 site values are defined by using the aliases(5).

       send-pr invokes an editor on a problem report template (after trying to
       fill in some fields with	reasonable default values).  When you exit the
       editor,	send-pr	sends the completed form to the	Problem	Report Manage-
       ment System (GNATS) at a	central	support	site.  At  the	support	 site,
       the  PR is assigned a unique number and is stored in the	GNATS database
       according  to  its  category  and  submitter-id.	  GNATS	 automatically
       replies with an acknowledgement,	citing the category and	the PR number.

       To  ensure  that	a PR is	handled	promptly, it should contain one	of the
       available categories to identify	the problem area.  (Use	 `send-pr  -L'
       to see a	list of	categories.)

       The  more  precise  your	problem	description and	the more complete your
       information, the	faster your support team can solve your	problems.

OPTIONS
       -f problem-report
	      specify a	file (problem-report) which already  contains  a  com-
	      plete  problem  report.	send-pr	sends the contents of the file
	      without invoking the editor.  If the value for problem-report is
	      `-', then	send-pr	reads from standard input.

       -s severity
	      Give the problem report the severity severity.

       -t mail-address
	      Change  mail  address  at	 the support site for problem reports.
	      The default mail-address is the address  used  for  the  default
	      site.   Use  the site argument rather than this option in	nearly
	      all cases.

       -c address
	      Put address in the Cc: header of the message.

       -a file
	      Copy the specified file into the Fix: section.  Binary files are
	      uuencoded.

       -P     print  the form specified	by the environment variable PR_FORM on
	      standard output.	If PR_FORM is  not  set,  print	 the  standard
	      blank PR template.  No mail is sent.

       -L     print the	list of	available categories.  No mail is sent.

       -V     Display  the send-pr version number.  This may also be specified
	      as --version.

       Note: use send-pr to submit problem reports rather  than	 mailing  them
       directly.   Using both the template and send-pr itself will help	ensure
       all necessary information will reach the	support	site.

FREEBSD	CATEGORIES
       advocacy
	      This used	to be for the advocacy WWW pages.  Not quite sure what
	      is used for now.

       alpha  Alpha processor specific problems.

       bin    Corrections or enhancements to system executables.

       conf   Corrections or enhancements to the system	configuration files.

       docs   Corrections  or enhancements to the manpages or other documenta-
	      tion.

       gnu    Corrections or enhancements to the GNU contributed software.

       i386   Intel x86	processor specific problems.

       ia64   Intel ia64 processor specific problems.

       java   Problems related to Java.

       kern   Changes or enhancements to the architecture  independent	kernel
	      sources.

       misc   Problems that don't fit into any of the other categories.

       ports  Corrections  or  enhancements (including new ports) to the ports
	      collection.

       powerpc
	      PowerPC processor	specific problems.

       sparc64
	      SPARC processor specific problems.

       standards
	      Standards	conformance issues.

       www    Changes or enhancements to the FreeBSD website.

ENVIRONMENT
       The environment variable	EDITOR specifies the editor to invoke  on  the
       template.
       default:	vi

       If the environment variable MAIL_AGENT is set, its value	is used	as the
       path + command line arguments of	the executable to be invoked for send-
       ing the problem report (which will be provided via standard input).
       This  can be useful if you either use a MTA other than sendmail or need
       to provide additional parameters, such as the envelope  sender  on  ma-
       chines without a	valid FQDN.
       Default value: /usr/sbin/sendmail -oi -t

       If  the	environment variable PR_FORM is	set, then its value is used as
       the file	name of	the template for your problem-report editing  session.
       You can use this	to start with a	partially completed form (for example,
       a form with the identification fields already completed).

HOW TO FILL OUT	A PROBLEM REPORT
       Problem reports have to be in a particular form so that a  program  can
       easily manage them.  Please remember the	following guidelines:

       o  describe only	one problem with each problem report.

       o  For  follow-up mail, use the same subject line as the	one in the au-
	  tomatic acknowledgement. It consists of category, PR number and  the
	  original synopsis line.  This	allows the support site	to relate sev-
	  eral mail messages to	a particular PR	and to record  them  automati-
	  cally.

       o  Please  try to be as accurate	as possible in the subject and/or syn-
	  opsis	line.

       o  The subject and the synopsis line are	not confidential.  This	is be-
	  cause	 open-bugs  lists  are compiled	from them.  Avoid confidential
	  information there.

       See the GNU Info	file send-pr.info or the document  Reporting  Problems
       With send-pr for	detailed information on	reporting problems

HOW TO SUBMIT TEST CASES, CODE,	ETC.
       Submit  small  code  samples with the PR.  Contact the support site for
       instructions on submitting larger test  cases  and  problematic	source
       code.

FILES
       /tmp/p$$	    copy of PR used in editing session
       /tmp/pf$$    copy of empty PR form, for testing purposes
       /tmp/pbad$$  file for rejected PRs

EMACS USER INTERFACE
       An  Emacs user interface	for send-pr with completion of field values is
       part of the send-pr distribution	(invoked with M-x send-pr).   See  the
       file  send-pr.info or the ASCII file INSTALL in the top level directory
       of the distribution for	configuration  and  installation  information.
       The Emacs LISP template file is send-pr-el.in and is installed as send-
       pr.el.

INSTALLATION AND CONFIGURATION
       See send-pr.info	or INSTALL for installation instructions.

SEE ALSO
       Reporting Problems Using	send-pr	(also installed	as the GNU  Info  file
       send-pr.info).

AUTHORS
       Jeffrey	Osier,	Brendan	 Kehoe,	 Jason Merrill,	Heinz G. Seidl (Cygnus
       Support)

COPYING
       Copyright (c) 1992, 1993	Free Software Foundation, Inc.

       Permission is granted to	make and distribute verbatim  copies  of  this
       manual  provided	 the  copyright	 notice	and this permission notice are
       preserved on all	copies.

       Permission is granted to	copy and distribute modified versions of  this
       manual under the	conditions for verbatim	copying, provided that the en-
       tire resulting derived work is distributed under	the terms of a permis-
       sion notice identical to	this one.

       Permission  is granted to copy and distribute translations of this man-
       ual into	another	language, under	the above conditions for modified ver-
       sions,  except  that this permission notice may be included in transla-
       tions approved by the Free Software Foundation instead of in the	origi-
       nal English.

February 1993			     3.113			    SEND-PR(1)

NAME | SYNOPSIS | DESCRIPTION | OPTIONS | FREEBSD CATEGORIES | ENVIRONMENT | HOW TO FILL OUT A PROBLEM REPORT | HOW TO SUBMIT TEST CASES, CODE, ETC. | FILES | EMACS USER INTERFACE | INSTALLATION AND CONFIGURATION | SEE ALSO | AUTHORS | COPYING

Want to link to this manual page? Use this URL:
<https://www.freebsd.org/cgi/man.cgi?query=send-pr&sektion=1&manpath=FreeBSD+4.9-RELEASE>

home | help